The agency
Enterprise-grade.
Neighborhood-sized.
Every business runs into the same limit: the hours one person can give it. For a century the only way past it was to hire. That stopped being true — and small businesses shouldn’t be the last to notice.
The team
The people you actually get
JOSEPH BERRY
CEO
JONATHAN MORRIN
Co-founder
CHRISTOPHER FOSTER
Web developer
ILJA VAN ECK
Design lead
JAMES MITCHELL
3D illustrator
HENRY ANDERSON
Digital marketing
Where this goes
A business that keeps running when the owner takes a week off.
That is what we are building towards. Software holds what repeats; people hold everything else. Behind every face above sits the part you never meet — the scripts and checks that watch every system overnight and never once bill for it.
The ceiling has to move another way
Hiring past it isn’t an option for most small businesses. So the hours have to come back some other way.
Work that repeats shouldn’t consume a person
A person’s value is exactly the part that can’t be repeated: judgement, craft, and the reason a customer chose them.
Small businesses shouldn’t be last in line
What runs four hundred locations should run a shop with four chairs.
Nobody should lose a job over something we built
The busywork leaves. The people stay. Across every deployment so far, that has held.
Limits get named before the signature
No lock-in, no small print on cancellation, and we don’t bill for our own mistakes.
What we build
Four products, one idea
A phone that answers
It rings when nobody is free — hands busy, chair occupied, service on. This picks up on the first ring and books the job.
A system that remembers
The process exists in one person’s head, which means it can’t be handed over or left alone for a week. This is where it lives instead.
A site that brings in the next job
People find you, see what you do, and book a slot themselves — without waiting for anyone to call them back.
Tools that finally talk
Scanner, printer, register, calendar: four good tools, four separate islands, one person carrying data between them. Not any more.
Four steps
How we work
Step 01
Discovery
We start at the phone — the one pain owners name themselves — and learn the process you already run.
Step 02
Build
Around that process, not around a settings screen we hand over with our best wishes.
Step 03
A go-live you sign off
Nothing is live until you say it is. Changes go to the engineer who wrote the code, not a ticket queue.
Step 04
Support
Month to month, thirty days’ notice, your data leaves with you. We hold clients with work that runs.
Got something in mind?
Tell us in two sentences. We will tell you what it takes and what it costs.